Frequently Asked Questions

Which payment methods do you accept?

You can pay by bank transfer, mobile wallet or in cash at our office. Online card payment is available when enabled. Manual payments are activated as soon as our finance team verifies them.

Can I pay in Afghani (AFN)?

Yes. Choose AFN or USD with the currency switcher; the currency of every price and invoice is always shown clearly.

How long does it take to register a .af domain?

.af domains are registered with AFGNIC by our team, usually within 1–3 business days after payment. We will contact you if documents are needed.

Can I transfer my domain from another provider?

Yes, for most extensions. Unlock the domain at your current provider, get the EPP / authorization code and start a transfer on our Domain Transfer page. Transfers usually add one year to the expiry date.

Do you include free SSL with hosting?

Yes. Every hosting plan includes a free, automatically renewing SSL certificate for all your domains.

Can you move my website from another host?

Yes. Our team migrates websites, databases and email for free on new hosting plans. Open a ticket after ordering.

When are my services activated?

Immediately after your payment is confirmed. Online payments are confirmed automatically; bank transfers and wallet payments after verification by our finance team.

Do prices change when I renew?

Promotional first-year prices are marked clearly. The renewal price is always shown next to the price before you order.

How does a software project start?

Send a quotation request with your requirements. We schedule a free consultation, then send an itemized quotation with timeline and milestones that you can accept online.

How do I receive my software license?

After payment is confirmed your license key and downloads appear in your customer portal under Licenses & Downloads.

How can I contact support?

Open a ticket from your customer portal for the fastest response, or use the phone, WhatsApp and e-mail details on our contact page.